Location: East Hanover, New Jersey
Job Type: Contract
Compensation Range: $64.68 - 106.00 per hour
Our client's Creative & Digital team is looking for a skilled and motivated Digital Program Manager to provide strategic support on all digital projects that have been centralized!
In this role, you will be responsible for supporting and driving change management with the support of the Marketing Operations Delivery Team while retaining process adherence. You will act as a key point of contact for both internal and external stakeholders that are crucial to the success of Creative & Digital team and actively participate in all digital activities. The ideal candidate has experience in working and driving conversations with Brands/Marketing/AORs to identify solutions to bring efficiencies, quality in Marketing Delivery process.
Responsibilities:
- Act as an onsite subject matter expert for the IMUS Marketing. AORs and the MODE Team, across different Digital Production activities.
- Provide training and governance for the Brand/Marketing/AORs on the established ways of working across different digital production activities.
- Help implement the solution that was developed for brands that would leverage platform capabilities to its fullest and actively participate in the calls with MS and AORs to provide recommendations on the Dos and Don'ts.
- Work with Marketing Ops & Hyd team to bring in enhancements through enabling new technology and best-in-class practices thereby enabling faster digital development of content.
- Ensures exemplary communication with all stakeholders and leadership with regular updates focusing on Digital production accomplishments, KPIs, best practices and strategic updates.
- Identify and resolve operational issues, clearly articulate recommendations, and oversee implementation of agreed solutions.
Qualifications:
- +15 years of commercial experience of which +10 years in all of the areas of campaign design/marketing/campaign with a leading Pharma company and managing content delivery/content factories.
- Excellent cross-functional skills. Ability to work and lead a cross-functional team in a matrix environment. strong process/project management skills.
- Commercial experience managing digital services or driving key digital initiatives within global functions.
- Several years of leading and managing service resource/people management/planning across multifunctional teams and complex matrix environments.
- Outsourcing operational experience.
- Past work reflects a track record of operational excellence.
- Fluency in English. An experienced presenter. Senior-level client contact.
- Familiarity with process management, quality KPIs and operational issues / management.
- Proven resource management and leadership capabilities with an ability to motivate for results with a strong business acumen.
- Pro-active in handling complex situations & problems.
- Excellent cross-functional skills. Ability to work and lead a cross-functional team in a matrix environment. strong process/project management skills.
- Ability to communicate effectively alongside having a persuasive and credible presentation style at all levels of organization.
- Knowledge of the disease areas within the Business Franchise advantageous, with strong leadership and communication skills and an ability to translate analytic skill into commercial strategy.
JOBID: 1043017
#LI-CELLA
#LI-SJ1
#PL
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
